Commitment to privacy

Privacy is very important to Prime Garage Doors. We are required to comply with the Federal Privacy Act 1988 and the Australian Privacy Principles, and therefore our privacy policy applies to any personal information we collect, use or disclose. At Prime Garage Doors, accessible from www.primegaragedoors.com.au, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains information collected and recorded by Prime Garage Doors and how we use it.

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Online Privacy

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Prime Garage Doors. This policy is not applicable to any information collected offline or via channels other than this website.

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Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

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Information we collect

We will always inform you of the personal information we need and the reason for requesting it when we ask you to provide it, should it be required.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

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How we use your information

We use the information we collect in various ways, including to:

• For analytics and business development including to operate, and maintain our website (www.primegaragedoors.com.au) and associated social media platforms (Facebook / Instagram)

• Improve, personalise, and expand our website

• Understand and analise how you use our website

• Develop new products, services, features, and functionality

• For internal record keeping and administrative purposes

• Communicate with you for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes

• Send you emails

• Find and prevent fraud

 

 

Your rights and controlling your personal information

• Choice and consent: Please read this Privacy Policy carefully. By providing personal information to us, you understand we will collect, hold and use your personal information in accordance with this Privacy Policy.

• Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in this Privacy Policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.

• Restrict: You may choose to restrict the collection or use of your personal information.  If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below.

• Access: You may request details of the personal information that we hold about you.  An administrative fee may be payable for the provision of such information in certain circumstances, as set out in the Privacy Act 1988 (Cth).

• Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details below. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading or out of date.

• Complaints: If you believe that we have breached the Australian Privacy Principles and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint.

 

Links to other websites

Our Site may contain links to other websites. We do not have any control over those websites and we are not responsible for the protection and privacy of any personal information which you provide whilst visiting those websites. Those websites are not governed by this Privacy Policy.

 

Log Files

Prime Garage Doors follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

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Cookies

Like any other website, Prime Garage Doors uses "cookies". These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimise the users' experience by customizing our web page content based on visitors' browser type and/or other information.

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Third Party Privacy Policies

Prime Garage Doors Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites

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Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. Prime Garage Doors does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

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Changes to This Privacy Policy

We may at our discretion update our Privacy Policy from time to time by publishing the amended policy on our site. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page with any changes effective immediately.

 

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.

Prime Garage Doors ABN 88 500 609 623

Email: info@primegaragedoors.com.au

Last update: 30th May 2023

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